Legal
Privacy Policy
Last updated: March 2026
Who We Are
Office Group NZ operates Office.101, a premium coworking and serviced office space located at 101 Station Road, Penrose, Auckland 1061, New Zealand. This policy explains how we collect, use, and protect your personal information in accordance with the New Zealand Privacy Act 2020.
Information We Collect
Personal & Contact Details
- Full name and contact details (email address, phone number)
- Company information (name, registration number, GST number)
- Profile information you provide (photo, job title, bio)
- Website enquiry form submissions
Financial Information
- Payment and billing details
- Bank account details for direct debit arrangements
- Invoicing and transaction history
Building & Security
- CCTV footage within common areas
- Building access logs (key fob entry/exit records)
- Booking and event attendance records
Why We Collect It
- Membership administration and onboarding
- Building security and safety
- Billing and payment processing
- Communications about your membership
- Facility management and maintenance
- Community features (member directory, events, noticeboard)
- Improving our services
How We Use Your Information
We use your information only for the purposes described above. We will not use your personal information for any other purpose without your consent, unless required by law.
Who We Share It With
We may share your information with the following trusted service providers:
GoCardless
Direct debit payment processing
PandaDocs
Electronic signature of agreements
Resend
Email communications
Supabase
Secure data storage
We never sell your personal information to third parties.
How Long We Keep It
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, and for a reasonable period after your membership ends. Financial records are retained for 7 years as required by NZ tax law.
Your Rights Under the Privacy Act 2020
Under the New Zealand Privacy Act 2020, you have the right to:
- Request access to your personal information we hold
- Request correction of any inaccurate information
- Lodge a complaint with the Privacy Commissioner if you believe we have breached your privacy
Security
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. This includes secure building access, encrypted data storage, and access controls on our systems.
Contact Us
For privacy queries or to exercise your rights:
Office of the Privacy Commissioner
privacy.org.nz · Phone: 0800 803 909